Lube Customer Service Advisor

Mister Car Wash | Houston, TX

***Criminal Background Friendly Employer***

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Posted Date 9/12/2019
Description

Come Shine With Us!


Mister Car Wash is an industry leader and the nation’s largest and fastest growing car wash company, operating over 240+ car washes and express lube centers in 21 states, with 7,500+ employees and counting.

We’re seeking a CUSTOMER SERVICE ADVISOR (CSA) at our Lube Centers!


What we offer:
  • Competitive pay scale AND commission potential
  • Medical, Dental, and Vision coverage
  • Company paid Short-Term Disability coverage
  • Generous Paid Time Off
  • Car Wash and Lube Center Discounts
  • FUN working environment
What you would do:
  • Promptly acknowledge customers
  • Present options based on customers expressed needs
  • Properly invoice customers based on the services performed
  • Provide world class customer service by consistently exceeding established performance goals and standards
  • Accurately process service tickets and balance cash drawers at the completion of each shift
  • Participate in lube services as needed
What we’re looking for:
  • At least 1 year of sales experience with Outstanding Customer Service skills and ability to problem solve
  • At least 1 year automotive experience preferred
  • Focused on educating customers using soft sell approaches
  • Excellent communication skills (listening, verbal, & written)
  • Must be at least 18yrs of age with availability to work a full time, flexible schedule
  • Willing to work in a shop environment as well as outdoors, on your feet, for extended hours
Employees who typically do well in this role have prior experience in:
Sales, convenience stores, military service, dealerships, automotive repair shops and customer service.

**All applicants are required to submit a pre-hire background check**

Mister Car Wash provides equal employment opportunities to all employees and applicant for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We participate in the E-verify system nationwide.

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