User Experience Researcher REMOTE (Direct Hire)

Checkr | Los Angeles, CA

***Criminal Background Friendly Employer***

Posted Date 10/10/2021
Description

Checkr’s mission is to build a fairer future by improving understanding of the past. We believe all candidates, regardless of who they are, should have a fair chance to work. Established in 2014 and valued at $2.2B, Checkr is using technology to bring hiring to the next level. Our People Trust Platform uses machine learning to help thousands of companies modernize their background check process and make hiring safer, more efficient, and more inclusive. Some of our customers include Uber, Instacart, Doordash, Netflix, Compass Group, and Adecco.

A career with Checkr is an opportunity to work with some of the best and brightest minds, disrupt an industry for a better future, and give otherwise overlooked candidates access to employment. Checkr has been recognized in Forbes Best Startup Employers and is a top Y Combinator company by valuation. 

The User Experience Team delivers the cornerstone to Checkr’s success by ensuring that the consumers we work with have a positive, valuable experience. We handle sensitive information with care, alleviate concerns in an appropriate and timely manner, and deliver fantastic support.

Responsibilities:

  • Our Senior Manager, Product Design would love to find talent that is formerly incarcerated for this User Experience Researcher role -  a more junior role but also requires applicable skills experience. A role that analyzes user/consumer/user behaviors and translates trends, needs and solutions to engineers/designers.
     
    It's a junior role so we aren't looking for X years of experience, but the skills and experience really needs to be applicable.  Here is a summary of qualifications:
    • Interest in influencing employment opportunities for people with criminal histories
    • Command of a broad set of qualitative and user­-centered design methods, the knowledge of when to use them, and how they fit into the design and the product development process
    • You know when learnings from qualitative or quantitative studies would be most impactful
    • Solid sense of defining all aspects of research including sampling, methodology, survey and discussion instruments
    • Creativity in designing research that allows you to generate useful data in a timely fashion, and within the sometimes constrained resources of a startup
    • Strong sense of project management, independence, and comfort marshalling resources, managing timelines and getting things done
    • Clear articulation of ideas across mediums, so that findings are disseminated broadly and can form the basis for ongoing institutional knowledge

What you get:

  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive compensation and opportunity for advancement
  • 100% medical, dental and vision coverage
  • Flexible PTO policy
  • Monthly wellness stipend, home office stipend

The base salary for this position will vary based on geography and other factors. 

Equal Employment Opportunities at Checkr

Checkr is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.   

Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr’s commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

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